Purpose of collecting and using personal information

1. Purpose of collecting and using personal information
- Handling customer inquiries, reports, and complaints
- Responding to and communicating the results of processing

2. Collected personal information items
- Required: Name, Email
- Optional: Mobile phone
- However, for anonymous reports, all personal information items are optional.

3. Retention and use period of personal information
- Destruction without delay when the purpose of collection and use is achieved
- However, if there is a preservation obligation under relevant laws and regulations, such as the Act on the Consumer Protection in Electronic Commerce, retain it for the period prescribed by the applicable laws and regulations

4. About opt-out rights and penalties
- You have the right to refuse consent to the collection and use of your personal information.
- However, if you disagree, it may be difficult to ensure that your report or complaint is fully addressed and the outcome is known.

※ If you enter personal information on this website, it will be deemed that you have agreed to the above ""Consent to Collection and Use of Personal Information.